Thanks to our Tenant Support Service one of our tenants who has medical issues has now been able to claim an extra £139 a week in Personal Independence Payments.
A budget plan was also created to help the tenant manage their finances and payment plans were also set up with her creditors.
The tenant said ‘I feel the support I’ve been given has been very beneficial and I feel a huge sense of relief. Because bailliffs are no longer coming over my stress has reduced so much’.
Our Tenant Support Service helps tenants to get back on their feet if they are struggling in their homes. We provide housing-related support such as helping with benefits, debt support and access to other services to help you live within the terms of your tenancy agreement.
If you feel you could benefit from this support, please call 029 2049 8898 and ask to speak to a Tenant Support Officer or for more information visit our Supported Housing page.