Hate crime involves any offence which is perceived, by the victim or any other person, to be motivated by hostility or prejudice based on a personal characteristic. It can be motivated by disability, gender identity, race, religion or faith and sexual orientation.

If someone or a group of people targets you, commits a crime against you, bullies you or harasses you, then this is a hate crime or hate incident.

This may include:

  • Verbal abuse
  • Offensive graffiti
  • Threatening behaviour
  • Damage to property
  • Assault
  • Cyber bullying
  • Abusive texts, emails or phone calls
  • Taking money from you.

The Welsh Government has created the victim support service to ensure victims receive support and can report hate.

There are locally based Victim Care Units who will make contact with victims who will then arrange for them to receive support within 48 hours of the report.

A needs assessment will then be carried out with the victim to identify what support is required.

More information on reporting hate crime and receiving the appropriate support can be found here. https://www.reporthate.victimsupport.org.uk/report-a-hate-crime/

South Wales Police Specialist Support for Hate Crime

In an emergency call 999. To report non-emergency incidents, call 101.

Stonewall Cymru: for all your questions on issues affecting lesbian, gay, bi and trans people in Wales


Email: cymru@stonewallcymru.org.uk Tel: 08000 50 20 20 (freephone)

Support for victims of crime
Tel: 0300 3030161 or 08081689111

Equalities advice and support for a variety of minority groups: Diverse Cymru


Tel: 029 2036 8888 Email: info@diverse.cymru

Rainbow Bridge

Support and information for victims of domestic abuse who identify as lesbian, gay, bisexual and/or transgender in Cardiff and The Vale.


Tel: 0300 3031 982

Race Equality First

Race Equality First work in Cardiff and offer a range of services including free confidential advice and support to victims of discrimination / harassment on all strands of equality – race, religion, age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex or sexual orientation. They also work to promote good relations between persons of different racial groups.


Tel no: 029 20486207 Email: info@raceequalityfirst.org.uk

Tai Pawb
Tai Pawb is an organisation that promotes equality and social justice in housing in Wales. Tai Pawb works to promote equality in housing across the seven equality strands of Age, Disability, Gender, Gender Identity, Race and Nationality, Religion or Belief and Sexual Orientation.


Tel no: 029 20537630 Email: info@taipawb.org

Disability Wales

Disability Wales is a membership organisation of disability groups and allies from across Wales championing the rights, equality and independence of all disabled people.

Tel: 029 20887325 Email: info@disabilitywales.org


Age Cymru

Specialist advice for Older Persons
Advice line 08000 223444