All Wales Safeguarding Procedures
Please click here to be directed to the domestic abuse section of our website.
What is safeguarding?
- Safeguarding means protecting children, young people and adults from neglect and abuse.
- This includes physical, emotional, financial, sexual and psychological abuse as well as discrimination, modern slavery and self neglect.
- Cadwyn work alongside partners including the Police, Social Services and Healthcare to try to keep everyone in our homes safe and support you to make your own choices.
When should I raise safeguarding concerns?
- There can be many signs of abuse and neglect. However, the signs can often be difficult to spot. There may be some warning signs including:
- Unexplained injuries
- Reduced attendance at school, college or work
- No gas or electricity in property
- Unexplained repairs in property
- Unauthorised person staying at property
- Unexplained financial expenditure
How do I report a safeguarding concern?
- If you think a child or adult is in immediate danger call 999 immediately.
- You can contact Cadwyn on 029 20 498898 (Monday-Friday 9am-5pm) or email neighbourhoodteam@cadwyn.co.uk.
What will Cadwyn do?
- We will always treat any concerns seriously.
- We will respond to you within one working day
- We may need to share concerns with other agencies to enable them to investigate further.
- We will always try to seek your consent to share concerns with appropriate agencies unless it places you or someone else at risk of further harm.
- We will always try to keep you informed of what action we are taking unless it places you or someone else at risk of further harm.
- We will support you to safeguard yourself and others.
- We’ll help you cope with the effects of any abuse or neglect you have witnessed or experienced and will signpost you to specialist support agencies where appropriate.
- Full details about Cadwyn’s approach to safeguarding can be found in our safeguarding policy here.
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