Please note, as Cadwyn staff work in a hybrid method between the office, at home, or in the community, you’ll need to make an appointment beforehand to meet with a staff member at our office. To arrange an appointment, please contact us via the details below.

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enquiries@cadarn.co.uk

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Phone: 029 2049 8898

Fax: 029 2046 4222

Out of hours emergency: 029 2049 8898

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5 Village Way

Tongwynlais

CF15 7NE

Opening Hours

Monday to Thursday

  • 8.30am–10am: Our Customer Experience team will take calls for emergency repairs or to cancel appointments only
  • 10am–4.30pm: Non‑urgent enquiries

Fridays

  • 10am–3pm: Non‑urgent enquiries can be made during these hours
Emergency Repairs

If there is a threat to your health and safety that cannot wait until the next working day please call our out of office number on 029 2049 8898

For fire alarm problems during office hours (8am-4:45pm) please call Firerite  on 02920 867222 (opt 2). Outside these hours please leave a voicemail with Firerite (opt 1) and they will call you back.

For heating repairs during office hours (8am – 5pm) please ring Ivor Cook on 01633 255900, and outside office hours (5pm – 8am) please call 07730 526 371

If you smell gas please call Transco on 0800 111 999

For any press or media enquiries,
please contact media@cadwyn.co.uk

Where to Find Us