• Full Time
  • Cardiff

Cadwyn Housing Association

Four Walls Online is looking to recruit a Lettings Coordinator to join our friendly, fast paced team. We are not for profit estate agent offering all aspects of property management and sales in Cardiff and surrounding areas. 

The role involves office tasks such as dealing with enquiries via phone, email and in person, booking in viewings and inspections, coordinating move in and move outs, progressing tenant referencing, organising signing of AST’s, organising bond protection and return, arranging and monitoring maintenance and compliance requirements, plus out of office duties such as undertaking viewings and completing inventories.

This is a great opportunity for someone who thrives in a busy environment, has a vibrant personality and strong work ethic. Consideration will only be given to candidates who can demonstrate putting the customer at the heart of everything they do.

Working hours are based on a 5 day working week to include two/three Saturdays in four with a day off in lieu.   


What we need:

  • An excellent communicator with clear, concise and accurate oral and written communication skills
  • Passion and experience of delivering high quality and customer focused service to customers and partners
  • A well organised person who can work independently and effectively time manage
  • Someone confident in handling a number of priorities and deadlines and demonstrates initiative in challenging situations
  • A person with demonstrable diplomacy and negotiation skills

The important stuff:

  • IT literate  (Microsoft office)
  • Confident in speaking to external customers/contractors/partners
  • Good interpersonal skills
  • Experience of using different software packages
  • Full UK driving licence

Bonus Points

  • Experience of working in a lettings environment
  • Experience of repairs and maintenance
  • Experience of managing tenancy deposits
  • Property Mark Qualifications
  • Experience of using different PMS/CRM
  • Social media skills

What you’ll get

  • An annual salary of £19,376 to £21,594
  • 35 hour working week
  • 25 days holiday per year plus Bank Holidays
  • Company sick pay scheme
  • Pension scheme
  • Mobile Phone
  • Company laptop
  • Use of company pool car·      


To arrange an informal chat about the role please contact Vicki Foley on 029 2043 4418.


Cadwyn is committed to the Principles of Equal Opportunities, Tenant Participation, Professionalism, Openness and Accessibility.


£19,376 – £21,594 per annum

Closing Date

9.00am Thursday 21st March 2019

Other Information

Date of interviews: Friday 29th March 2019

A DBS check will be required for this position

How to apply for this position

To apply for this role, please submit your CV, our personal details (equality form) and a covering letter detailing how your key strengths meet our requirements (as specified above) and why we’re the perfect match! 

Applications should be marked Private and Confidential and returned to the HR Department, Cadwyn Housing Association, 197 Newport Road, Cardiff CF24 1AJ. Alternatively, applications can be emailed to Jobs@Cadwyn.co.uk. Please ensure that when posting applications that the correct postage is used. If you require an application pack to be sent in the post please contact our recruitment line on 02920 43 4425 or email Jobs@Cadwyn.co.uk.

Download Personal Details (Equality Form) here

Further Information
Job Description Guidance notes here

Life at Cadwyn

Due to the high volume of applications Cadwyn receives for its vacancies we will only contact successful candidates who have reached the interview stage.

Good luck with your application.

HR Team

To apply for this job email your details to jobs@cadwyn.co.uk