Rent
Cadwyn tenants are charged rent in order to maintain their tenancy with us.
A rent statement is sent to tenants on a quarterly basis, which gives details of all rent payments and rent charges made to the account and also provides a summary of any other debts e.g. court costs or rechargeable repairs.
How to Pay
You must pay your rent and any service charges every Monday, weekly in advance. You can pay in a number of ways:
Set up a Direct Debit – please download the Direct Debit Mandate below and send it back to us so we can arrange all the details with your bank or buiding society.
Pay online at 
Pay by phone - call Allpay on 0844 557 8321 – You will need your 19-digit payment number found on your Allpay swipe card as well as your debit or credit card.
Pay using your AllPay Swipe Card – at any Post Office or any shop displaying the Paypoint sign
Pay by cash – At a Post Office or shop via Paypoint or at our office.
Pay by cheque – At our office in person or by post to 197 Newport Road, Cardiff, CF24 1AJ.
Housing Benefit
If you are receiving Housing Benefit, you will get a payment every 4 weeks from the Council. You can tell the Council to pay your Housing Benefit directly to us. This is a service that many tenants find convenient and most of our tenants pay their rent this way.
For more information on Housing Benefit please click visit:
