Applying for Housing
How to apply
Phone us on 029 2049 8898 and ask for an application pack to be sent to you or pick up a pack from our office, from Marland House or from any of the partner landlords.
Alternatively you can download a pack at the link below:
Your checklist
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Have you told us of any changes in your family? E.g. any new arrivals, has anyone left, has anyone changed employment or have there been any changes in health? |
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Have you included supporting information, such as medical details or letters from the homelessness department or your landlord? |
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Have you informed us of any changes in address or telephone number? |
If you are interested in applying for social housing in Cardiff you need to fill in an application form with Cardiff Council. If your application is successful you will be placed on a joint housing list which covers the Council and all of the Housing Associations in Cardiff.
To find out more about renting from the Council, Housing Associations and private landlords in Cardiff please visit www.cardiffhousing.co.uk
The Cardiff Exchange Scheme
The Cardiff Exchange Scheme is a property swapping service for Council and Housing Association tenants in Cardiff which aims to help tenants to move to a home that suits their needs, in an area of their choice.
Please visit The Homeswapper website for more details.
Frequently Asked Questions
Is everyone who applies accepted onto the list?
No, you may not be accepted if the Exclusions Panel determines that you should be excluded on a temporary or permanent basis because:
- You were previously a tenant with any of the partner landlords and still have significant outstanding debts owing
- You were previously a tenant with any of the partner landlords and were evicted for serious anti-social behaviour
- You have committed serious crimes (please see the exclusions panel information at the bottom of this page for more information)
What happens if my application is successful?
When a property becomes empty our Housing Team select the applications with the highest points for that type of property. We will then:
- Visit you at home to make sure that the information we have about you is up to date
- Confirm any existing support arrangements and discuss whether any support may be required if a tenancy is offered
- Make a provisional offer to the household whose needs most match the size and type of property that is available.
What if I have a query about my application?
If you have any queries about your application please contact Cardiff Council on 02920 537111
Exclusions Panel
The Exclusion Panel aims to ensure that people in Cardiff can live peacefully within their communities. It also aims to reduce the number of failed tenancies and incidences of anti-social behaviour by excluding the following people from the housing waiting list:
- Those who have broken a previous tenancy agreement for neighbour nuisance, anti-social and/or destructive behaviour
- Those who have been convicted of criminal activities which are defined as anti-social and/or destructive to the community e.g. house breaking, drug dealing or street crime.
The exclusion will last for 12 months, after which the excluded person may apply again.
