Cadwyn is responsible for most of the repairs to your home. This page highlights which items are your responsiblity and which are ours.
There are many ways to report a repair to your property.
By Phone
Via This Website
Click here to use the Repair Report Form on this website. Your report will be directed to the relevant person / department by the Customer Services team & you will receive a response within 24 hours during office opening hours. Do not report emergency repairs this way, instead phone the office direct or visit us in person during office hours, or phone the relevant out of office hours repair number.
By Email
Email info@cadwyn.co.uk at any time. Your mail will be directed to the relevant person by the Customer Services team & you will receive a response within 24 hours during office opening hours. Do not report emergency repairs this way, instead phone the office direct or visit us in person during office hours, or phone the relevant out of office hours repair number.
By Post or in person
Our office is open for visitors Monday to Friday between 9am and 5pm. Getting here.
Cadwyn Housing Association
197 Newport Road
Cardiff
CF24 1AJ
